Help with the stocktake. app — for operators counting stock and for managers running a site.
Email us and we'll get back to you, usually within one business day.
Email supportstocktake. is invite-only: your manager creates your account and you receive an email invitation to set a password. Sign in with that email, then start scanning. Your store's product list and your permissions come from your account automatically.
That's an "unknown item" — it isn't on your store's master list. Enter a quantity (and optionally a note or photo) and save it for your manager to review, or tap Rescan instead if it was a misread.
Open the session counts drawer and tap Finalise session. Managers then see the count as final.
The app keeps your in-progress counts on the device and re-syncs when the connection returns. An internet connection is required to sign in.
Go to Settings → Account → Delete account. This permanently removes your sign-in. It can't be undone.
Open Manage from the operator app's Settings. From there you can add operators, invite a team, and view live scan activity. The master product list is uploaded from a desktop.
See our Privacy Policy for how your data is handled.